Privacy Policy

Last updated: 17 November 2025

Psych Assessment Studio is committed to protecting your privacy. This policy outlines how personal information is collected, stored, used, and disclosed in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988.

1. What Information We Collect

We may collect:

  • Personal information submitted through contact forms.

  • Information provided during bookings or enquiries.

  • Clinical information relevant to assessment or therapy services.

  • Website usage data, including IP addresses, device details, and browsing activity.

  • Information collected by advertising or analytics tools such as Google Analytics, Google Ads, and Meta platforms.

2. How We Collect Information

Information is collected when:

  • You submit a form or send an email.

  • You book a service or engage with the practice.

  • You browse the website, which may use cookies and analytics.

3. Purpose of Collection

We collect information to:

  • Provide psychological assessments and related services.

  • Respond to enquiries and manage bookings.

  • Deliver safe, ethical, neuroaffirming, and strengths based support.

  • Improve website performance and user experience.

  • Run advertising campaigns across Google, Meta, and other platforms.

  • Comply with legal and regulatory requirements.

4. Use of Information

Information may be used to:

  • Deliver services by registered psychologists or approved practitioners.

  • Contact you about appointments or administrative matters.

  • Improve website content and functionality.

  • Personalise advertising or measure ad performance.

  • Conduct statistical or research analysis in a de identified way.

5. Disclosure of Information

We may share information with:

  • Treating practitioners within the practice.

  • Third party service providers such as scheduling systems, email providers, and analytics platforms.

  • Regulatory bodies when legally required.

  • Advertising platforms such as Google or Meta in a privacy compliant and de identified manner where possible.

We do not sell personal information to third parties.

6. Storage and Security

Information is stored securely using industry standard measures.
Only authorised personnel have access to client information.
Clinical records are stored in accordance with legal retention requirements.

7. Access and Correction

You may request access to your personal information or ask for corrections. Requests can be made by contacting the practice.

8. Email and Crisis Limitations

Emails should only be used for non urgent matters.
Email communication is not continuously monitored and must not be used for crisis support.

If you require immediate help, call 000 or Lifeline on 13 11 14.

9. International Data Transfer

Some third party tools may process data outside Australia. By using the website, you consent to this processing under the APP framework.

10. Changes to the Privacy Policy

Updates may be made as required. Continued use of the website indicates acceptance of the updated policy.